By Phone - UK: 01256 477 222 - International: +44 1256 477 222
However, phone is not the most usual way people contact us these days. For this reason, we do not employ telesales people as most find email more convenient. Although we do answer the phones at times, you may well be greeted by an answering machine at busy times.
Credit/debit card companies do not generally want us to accept orders by phone. Understandably, storing paper records of your details presents security risks.
By Letter - Please write to us at the following administration address:
Business Hours -
Our business hours are 10am to 18:30 Monday to Friday.
We are closed at weekends and on bank holidays.
Telephone answering machines may be in operation at various times.
Personal Callers - We are not a shop or warehouse, so goods are not held at the administration address quoted on this page.
But we are always pleased to see customers who make an appointment with us before visiting.
Personal Collections/Returns - We are not a shop or warehouse, so goods are not held at the administration address quoted on this page.
Therefore, customers wishing to collect their online purchases or return items can do so, but by prior arrangement only. This is so that we can ensure your goods are available at the above address in time. Please ensure you have a copy of the order advice sent to you by email and some form of ID with you when you arrive. Drivers License, Passport or Credit/Debit cards are acceptable forms of ID.