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Session Amp Servicing and Upgrade

  • Repair Charges/Estimates: We charge a fixed fee per amplifier repaired of £69.00 + Parts + £13.00 return carriage (but no carriage if you deliver and collect it of course.) Applies to all models

  • Possible cost additions if required:
    New Pots - £4.00/ea, RetroTone Upgrade - £59.00, Replacement EBB150 Power amp module - £59.95

The above is your estimate of repair costs, the final cost will depend on which components need replacing and how much they cost. We offer a 90 day warranty on the original repair only


BluesBaby Logo 2

  • Sending us your Sessionette:75 amplifier: Please remove the chassis section from the combo cabinet, and send it carefully packaged with a short note of the problems, return address and email address to:
    Award-Session, 34 Belvedere, Basingstoke, RG24 8GB, UK.

  • Service and RetroTone Upgrade for Rockette:30 models is also possible.

  • We offer servicing only for all Duette 110 & 112 models. Not RetroTone Upgrades.

  • We do not need to know what type of guitar, pickups or effects you use.

  • Please do not send the mains cable or foot switch, unless you suspect a problem with either.

  • Please note, we cannot accept liability for any damage caused or loss whilst in transit to us.

  • We use your packaging for the return of your amplifier. Please pack it securely in a carton fit for two journeys. Please do not use bubble wrap covered with brown paper and gaffa tape. We do not have custom packaging for all models, so your packing quality is important.

  • Please DO NOT construct custom packaging out of pieces of cardboard... we will never remember how to reconstruct it by the time it's been completed. Use a conventional box with four flaps at least 10cm all-round bigger than the item inside.

  • We will contact you once the service is completed and ask you to pay by credit/debit card. Sorry, we do not accept cheques, postal orders or cash for security reasons. You will be asked to pay using your credit card via the secure website checkout, by going to:

  • Shipping companies: You might want to give this company a try... Parcel2Go. Book and pay online and the courier collects from your home or work place! We have no affiliation with this company at all.

  • Compensation culture: We regret we are unable to offer help with DIY repairs. Our insurers will not cover us in the event of an injury claim made against us. Sessionette circuits can be found on the Manuals page of our website.  Please refer servicing to a qualified technician.

  • Visitors: Please email us to arrange an appointment before visiting. We are not a shop or public building. Thank you.

  • Location: 34 Belvedere, Basingstoke, Hampshire, RG24 8GB. About three miles north of the M3 J6, off the A33 towards Reading/M4 J11.

RetroTone Upgrade for all Sessionette guitar amps

Session... the original 'grab-n-go' guitar amps!

See here for more details


Award Session Guitar Amp SOS

Award-Session (& US Morley Version)
Pedal Repairs

We are happy to service/rejuvinate Award-Session pedals.
This includes, JD10, GG10, AP10, MB10, MB11, MB12 & SoloBooster

We charge £25 per pedal + parts and return carriage

Send to: Award-Session, 34 Belvedere, Basingstoke, Hampshire, RG24 8GB


Other Make Guitar & Bass Amp Servicing

We are sorry to inform you that we are not able to take on repairs/servicing of other make equipment due to our manufacturing taking all our time.  It would not be fair to take it in and then keep you waiting.

If you are local to Basingstoke, can we suggest you contact Ian Woledge who might be able to help:

If you ever need high quality cables or would like to think about a new Session guitar amp, we hope you'll think of us again.


For advice please send an email to:

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